Shipping & Delivery Policy
Last updated 28 July 2026
Most of what we deliver is digital and instant. Printed and NFC cards ship physically — this page covers both, and what happens to the addresses you give us.
1. Digital delivery
Digital invitations, plan upgrades and all online features are delivered immediately once payment is confirmed. There is nothing to ship and no delivery charge.
Your invitation is available at your own wed.cards link straight away, and you can share it by WhatsApp, message, email or QR code. If a payment succeeds but your upgrade has not appeared within a few minutes, contact us and we will fix it.
2. Printed and NFC cards
Where you order physical cards, we print and dispatch them through our production and courier partners.
| Stage | Typical time |
|---|---|
| Design confirmation and proofing | 1–2 business days |
| Printing and quality check | 3–5 business days |
| Dispatch and delivery within India | 3–7 business days |
| International delivery | 10–21 business days, subject to customs |
These are estimates, not guarantees. Festival seasons, weather and customs can add time. We will always tell you if we know your order is running late — with a wedding date involved, a surprise is the last thing you need.
3. Tracking your order
Once your order ships we record the courier name and tracking number against it, and you can see them in your dashboard. Delivery updates come from the courier directly.
If a parcel is lost or arrives damaged, contact us within 7 days of the delivery date and we will reprint or refund — see the Cancellation & Refund Policy.
4. Delivery addresses and your guests
To post cards we need addresses — often your guests' addresses, not just your own. These are among the most sensitive details we hold, so:
- Addresses are shared with our printing and courier partners only for the specific delivery, and only the fields needed to complete it. They are listed on our Service Providers.
- Courier partners may not use these addresses for their own marketing, and are contractually bound to delete them after their own retention period.
- We delete guest addresses 12 months after your wedding date, as set out in the How long we keep things. You can delete any guest sooner from your guest list at any time.
- You remain the controller of your guests' details — see the Guest Data Agreement.
5. Shipping charges and international orders
Shipping charges, where they apply, are shown at checkout before you pay. For international orders, any customs duties, import taxes or handling fees charged by the destination country are payable by the recipient — we have no way to calculate or collect those in advance.
Please double-check the delivery address before confirming. Re-dispatch to a corrected address after a failed delivery is chargeable.
6. Contact
Questions about an order or a delivery: support@wed.cards
Registered office: S2 Shivdatt Royal Apartment, Vishrambag, Sangli, 416416, Maharashtra, India